Access
Accessibility
Band on the Wall is committed to making live music accessible to everyone. We work closely with Attitude is Everything to improve access for Deaf and disabled customers, artists and staff, and we’re proud to be the first small venue in the UK to achieve Gold Status on the Attitude is Everything Charter. Our Policy can be found here https://bandonthewall.org/access-policy/
Audio What’s on Guide is here
Access Guide
Our Access Guide contains detailed information about booking tickets, travelling to the venue, facilities and more.
Download the Access Guide (PDF)
Download the Access Guide (Word)
The guide is also available in audio and braille on request. Please contact access@bandonthewall.org or call 0161 834 1786.
On this page
- Arrival
- Wheelchair Access
- Accessible Toilets
- Companion Tickets
- Blue Badge Parking
- Seating
- Medical Requirements
- Strobe Lighting
- Assistance Dogs
- External Venues
- Feedback
“My partner and I regularly attend shows at Band on the Wall, despite both of us struggling to walk far or stand. The staff are most hospitable and arrange seating for us near the stage even at shows which are nominally standing. The venue caters fully for physically disabled people and has a ground floor easy access toilet.”
— Sid Toole
Arrival
If you need any assistance when you arrive, please speak to our Box Office team, located immediately to the right of the main entrance.
If you would prefer to discuss your access requirements privately, ask to speak to the Duty Manager. They will be happy to take you to a quieter space to discuss your needs.
Wheelchair Access
The venue is fully wheelchair accessible, with level access to:
- Main venue (slight downward gradient at the entrance)
- Bar
- Learning floor (via lift)
- Stage (via the bar)
- Artist dressing rooms (via lift), including an accessible toilet and shower room
Accessible Toilets
There are five accessible toilets throughout the building, serving the venue, bar, learning spaces and artist areas.
- All have level access.
- Doorways are 92cm wide.
- All are fitted with grab rails and emergency alarms.
- The artist toilet includes an accessible shower room.
Companion Tickets
If you require a companion to provide personal assistance, they can attend free of charge. We do not require proof of eligibility.
Please contact us at least one week before your visit where possible by emailing access@bandonthewall.org or calling 0161 834 1786.
If your ticket is for a Band on the Wall promoted event at another venue, please contact that venue directly to arrange companion tickets.
Blue Badge Parking
Blue Badge holders may park on single or double yellow lines for up to three hours where no loading restrictions are in force, provided a valid Blue Badge and parking clock are displayed.
This applies on Swan Street and surrounding roads.
Seating
Seating arrangements vary depending on the event.
If seating is an access requirement, please contact us in advance and we will reserve a suitable space. If you’re unable to book ahead, arrive early and ask to speak to the Duty Manager, who will help you find suitable seating before doors open.
Even at standing events, seating is available on the mezzanine level. If stairs are unsuitable, we can provide seating on the ground floor beside the stage.
Wheelchair users are welcome to choose where they would like to watch the performance. Our team will be happy to help you find the best viewing position.
Seat Heights
- Standard chairs: 46cm (18″)
- Balcony low stools: 46cm (18″)
- Balcony high stools: 75cm (30″)
Please note that the balcony is not wheelchair accessible.
Medical Requirements
You are welcome to bring medication, medical equipment, food or drink needed to manage a medical condition.If you have any questions or specific requirements before your visit, please contact access@bandonthewall.org or call 0161 834 1786.
Strobe Lighting
Some performances use strobe lighting as part of the production.If strobes are planned, signage will be displayed in the venue and our staff can let you know before you enter.
Assistance Dogs
Assistance dogs are welcome throughout the venue and bar. Water can be provided on request.
Events at External Venues
If you are attending a Band on the Wall promoted event at another venue, please contact that venue directly to arrange any access requirements, as they are responsible for accessibility and facilities on the day.
Feedback
We’re always looking to improve accessibility and welcome your feedback.
Please email access@bandonthewall.org or call 0161 834 1786.
You can also leave feedback on Euan’s Guide, TripAdvisor or Google.
